databrowser reports: Error:file not recognized

[scb@…]

When I try to look at a map from EDGCM, EVA says: Error: App.Opendocument:file not recognized. When I try to open the file from EVA's databrowser, EVA says Error:file not recognized. EdGDM installed in C:\EDGCM, EVA installed in default directory. Panoply is functioning OK. I use Windows 2000 Professional, Intel P4, 3 GHz. Yours Søren Christian Bøttger, Brande, Denmark.

[mankoff]

Hi Soren,

Are you using EdGCM 2.5, or did you install EVA manually with a previous version of EdGCM?

If you can email me the file causing this error (if it is < 5 MB) I'll look into this problem further.

-k.

[claudio.gravina@…]

I'm experiencing a similar problem: when I try to open EdGCM maps I get an "Error: file not recognized".

EdGCM 2.5 (with self-installing EVA) WinXP

[mankoff]

EVA is required to be in C:\Program Files\EVA\, not the international equivalents.

This is not something I have control over. REALBasic (one of the languages used to develop EVA) can only hard-link to external libraries. That is, the location cannot be determined at runtime or install time, but must be chosen at build time. I've chosen C:\Program Files\ as most of our users are on english-based computers.

[mankoff]

Closing this ticket with the following comments...

• Priority is low because this only occurs on non-English windows computers - a small section of our users, and one we currently do not have funding to support
• Severity is critical because it is a problem that makes EVA unusable
• We won't fix it in EVA because we cannot without significant hackery. This is a low-level problem that the REALbasic language imposes on us.
  • I have filed a bug report with them here and here
  • Unfortunately, we shouldn't expect RB to fix this anytime soon, as seen by this report and this discussion thread
• We will try to fix it in the installer. See ticket:320

One of the users reports success with manually moving EVA to C:\Program Files\EVA from the default (Italian) location of C:\Programmi\EVA. The other user experiencing this bug was unable to solve it and has reverted to Panoply.

[mankoff]

Error on my part. It turns out hard-coded paths are not required by REALBasic. I just need to move the netcdf.dll file to the same location as EVA.exe, not a sub-folder, and it should work.

http://support.realsoftware.com/listarchives/realbasic-nug/2005-12/msg00595.html

You can expect a fix in the next (b3) release.